Warranties

Warranties

Electric Meter Sales give a 12 month warranty from day of purchase on all new metering products.

Breakdown of parts internal including coin mechanisms will carry the same as above.

We will replace or repair (at our discretion) any electrical meter products purchased through Electric Meter Sales which contains defects in material or workmanship.

The limited warranty does not include the cost of removal or reinstallation or any associated labour costs, or transportation costs.

The warranty does not include misapplication of the metering product, alteration of the metering product from its intended configuration, or any abuse or misuse.

Electric Meter Sales must be notified within 24hours of the assumed defect.

Metering products should be returned to the place of purchase in their original packaging and an inspection will be carried out and any warranty work carried out within 48 hours.

Any product found with tampering issues will be chargeable and will advise client of any findings and any further costs that may be incurred.

Please notify us of any concerns with products purchased as we aim to help, sort or replace any defects as this does not affect your statutory rights.

All aspects of this warranty are compliant with the WEEE Directive.